Archive - Originally posted on "The Horse's Mouth" - 2006-01-30 00:47:51 - Graham Ellis
"Do what I mean". One of the new buzzwords for Perl 6.
I first heard the new term "DWIM" mentioned some three or four years ago and it's a noble target. And I thought of it again last night as I was looking through hotel reviews and considering how we'll react to customer comments - indeed how we can ensure that people are happy from the start rather that having to fight any fires.
Instead of DWIM - do what I mean
how about AWWO - advertise what we offer.
"The information pack said the bar would be open but it wasn't".
"The accommodation was in a separate block, not in the main building - I don't recall this being pointed out anywhere."
""The photo is deceptive as it looks like a country farm house ..."
AWWO - Advertise what we offer! I hope we get nothing like this with Well House Manor. Of course, we wouldn't as there won't be a bar, there won't be a separate accommodation block and it couldn't even be fiddled to make it look like a farmhouse but I'm sure you get my drift
On Friday, I was making a late hotel booking for this week - I'm away in Staffordshire - and I phone up a hotel and enquired for a double to be let as a single. "We've only got a single, I'm afraid". I asked a couple more questions and established that it's a small single too - not really room to work as I need to in the evening, and sitting in the bar with my laptop isn't my style, so I politely said I would look elsewhere. A sale lost to the Peak Weavers? Yes - in the short term. But in the longer term I'll remember them and try them next time I'm in the area and someone might even follow the link in this article ...
Instead of DWIM - do what I mean