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Buses - what they cost and their future direction in the SW and in Wiltshire

Archive - Originally posted on "The Horse's Mouth" - 2011-03-06 08:08:39 - Graham Ellis

Some interesting figures from a bus operator - the Go-Ahead group - telling us where their income comes from. This is NOT a company that serves Melksham (their nearest company to us is Wilts and Dorset, who operate to Devizes from Salisbury). Annual income relating to bus operations:
1.80 billion in fares
0.54 billion from local authorities in support of noncommercial services
0.78 billion in fees for senior bus pass users (who don't pay when they travel)
0.31 billion in Bus Service Operator's Grant (BSOG).

BSOG is paid for by central government and has been subject to review since 2004, renewed on an annual basis. This year it's unchanged, next year it will be cut by 10% to 20% and it will stay at that level for a further three years. Perversely, the cut is better news than might have been expected - it's a level of cut than many had feared, and there's now a 4 year certainty. The main purpose of BSOG is to help keep the fares of those of us who pay for our tickets down to a sensible level.

Local authorities are being squeezed heavily, and are having to cut support for noncommercial services. And those are particularly rural ones. So Go-Ahead's urban services in Oxford and Brighton aren't effected. On the other hand, there are some West Sussex journeys which are said to be subsidised by up to 12 pounds per passenger journey.

In the South West, Somerset Council is coming under especially fierce criticism for removing subidy from all evening and Sunday services. A meeting requested by TravelWatch members, to make suggestions to the council chief as to how they could make substantial savings by making quite small adjustments to daytime services, lasted "less than a minute". "We have decided that removing all subsidy from Sunday and evening services means we are being equally fair to everyone" they said. That might be the case, but they are not making best use of the remaining money being spent on buses - that's taxpayer's money - as they continue to issue less that optimal specs for some services, and slash others on which a few pence so a lot of good.


Wiltshire are not exempt from having to cut their budget, but are transferring some of the extra monies raised by increasing parking charges into the bus budgets. There will (and should) be some service adjustments too - especially bearing in mind that it's many years since some things were looked at, and people's flows change. At TravelWatch SouthWest (meeting, Saturday 5th March 2011) we heard from a number of bus operators, and the example of the Redhill area was quoted as a positive example of this strategy. A handful of places previously served were no longer served ("but buses there had become very lightly loaded") and some other service adjustments resulted in slightly less services - but also more efficient use of the bus fleet, so the reduction (removal?) of subsidy.

Torbay council were telling us of some of their plans and actions - and included a comment about requests from town centre businesses to pedestrianise, and move buses out of the centre. But they won't be doing this - siting the 3.5 million boardings per year at town centre stops, and the effect of the town centre businesses of moving the loading / unloading of people a significant distance away. Torbay council were also telling us of a subsidy per journey of just 0.64 per journey in their area (and that can be kept lower than most because they don't have the same sort of rural hinterland) and how they use "section 106" funding from developers to seed public transport in areas just being (re)built.

There is no suggestion (to my knowledge) that buses be banned from the centre of any Wiltshire towns. I have heard suggestions from just one county councilor that all bus subsidies, apart from those legally required to pay for travel by children to school who are over 3 miles from their school and cannot attend a closer school. To follow through with those suggestions would - in my view - allow the advocates to make a strong political point, but at the expense of effecting town centre businesses (the bus user into a town centre spends more on average than the car driver!). It would also mean more traffic with mums driving kids to school, more traffic from those who can make a choice, and a burden on social services and the voluntary sector as they struggled to provide for the unable-to-drive cut off from public transport in their homes. And a very real and hurtful loss of life quality - an isolation - for that group too.

Two excellent questions from the audience - firstly, "Companies in other sectors have a research and development budget which they use to invest into new areas / technologies in the anticipation of future profit. So why do bus companies need seeding with funds at the start of a new service? Why don't they invest to gain later?" Second, "why should it be that people who choose to live in locations which are naturally more expensive to serve by public transport should expect to be more heavily subsidized than those who choose to live in easier to serve areas?"

I'm very impressed by some of what's happening in Wiltshire on the travel and transport agenda. And that's something that's new in the last couple of years. So whilst I have concerns (who wouldn't?) about a future in which the cloth of bus support is being trimmed, I'm cautiously hopeful. I'm made the more hopeful by a number of factors. I don't see a dogma of any one mode of travel being good to the unnatural exclusion of another. I see a willingness to take unpopular but necessary decisions. I see a willingness to make controlled changes and to think through the effect of those changes, rather than to make too many short term "distress" changes that are short term, knee-jerk reactions. I see innovative solutions. And I see some pretty arcane / weird / inefficient things around today, which have been there quite a while, and offer scope for efficiency improvements.


Last autumn I looked forward - in a purely personal post - two generations of transport provision - [here]. There's no way that can (or should) be done in one step. But it's good to see Wiltshire, and some others too, starting to plan things based on longer term strategy rather than short term tactics, and to be considering the metrics of getting around if the price of a litre of petrol goes up further from the £1.35 it is today (I saw £1.40 yesterday). Consider - the AA tells us the average in Feb 2009 was £0.90, in February 2010 was £1.12 and in February 2011 was £1.28. At this rate ...