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An opportunity to join our team!

Archive - Originally posted on "The Horse's Mouth" - 2010-08-28 10:13:45 - Graham Ellis

This article was written on 28th August 2010 ... this update is 2 weeks later, 9th September 2010, 8 p.m. Applications have just closed for these roles. I will be reviewing / deciding over the next couple of days, and letting everyone who's been in touch know ... and (soon) introducing new member on my blog

We're looking for help - willing, paid, responsible help. We're already busy with hotel and training bookings through to December of this year, and with one of our small team unwell at present, and to become a father in a couple of months, we've got a bit of a gap in our staffing. And in the longer term, we could do with a broader based team too.

Who are we looking for?

We're looking someone (or perhaps sometwo) who's reliable, enthusiastic, able to stick on task, a good team player, and good with customers. We're looking for someone who's available at all sorts of odd hours, and can get to and from Spa Road, Melksham routinely even at times of day that there's no public transport running. We're looking for someone who's willing to learn and wants to learn - some things we do, we do a bit differently so prior experience isn't necessarily important, but common sense and ability to adapt is.

We're an I.T. training company. So you'll need to be regularly checking your email, reachable on line, and comfortable reaching us online; our main communication tool around the team is our internet status page and it's vital that you're going to be able to use that.


What's the work involved?

We're a hotel with a small team. So there's no single task you'll be doing all the time. Through the day, there's "opening", breakfast to prepare and serve (continental buffet) and replenish. Guests to help with their travel plans and other needs, and to check out. Then there's breakfast to clear, rooms to tidy or change and prepare for the next guests. Come the late afternoon and evening, other guests are arriving to be checked in and helped - although we don't have an onsite restaurant. The afternoon and evening shift also involves preparing room cards, preparing the kitchen for breakfast the following morning, and laundry - from running the washer and dryer through ironing and storing for next use. Occasionally, the final person on duty needs to "extend" to await late arrivals prior to closing.

There are other tasks too outside of the daily routine - stocking and ordering of supplies, deep cleaning cycles to ensure that the place remains looking at its best and cleanest, ongoing maintenance, etc. And if you're the sort of person it suits, we've also got a whole raft of filing and admin to keep up to date on at our HQ, which is just up the road.

We believe that you should enjoy what you do ... we make our work fun, and we look for square pegs for square holes, and round pegs for round ones. For sure, we all have some tasks we don't enjoy, but we want those to be a small minority.


Are there long term prospects?

I don't know yet - but it's very likely indeed that there are. For the moment, we're looking for cover for a few months, but during that time we will be investing in training up the right person / people, and it would be a shame for that to be just short term. As a high technology training company, there are other avenues where you can learn too - and indeed our current team (and potential future long term additions to it) spend a great deal of their time on technical / IT work, servicing hotel needs between updating web sites, preparing notes and setting up computers.

I'm interested - how do I find out more?

Have a look around our web sites www.wellho.net and www.wellhousemanor.co.uk if you want to learn a little more about us. Think how you might fit with some of the things I've written about above. Then send me an email, or pop in to see us at Well House Manor.


Oh - and if you're not a person who's able to help but you know someone who might be, please pass on a link to this page. I'm going to be potentially having a whole group of people we can call on - some occasionally - so don't be afraid to get in touch even if this posting is a month old by the time it's brought to your attention.