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Hotel booking in Melksham made easy!

Archive - Originally posted on "The Horse's Mouth" - 2010-04-03 19:06:54 - Graham Ellis

I've given the Well House Manor Hotel Site an overdue lick of paint today, and upgraded the staff facing reports from the pages too. And the changes are all about easy navigation, easily finding what you need, and leading nicely into the booking system.

Every page that's public facing now includes the menu that you see on the left - "click on your arrival date" to get people straight to our secure server. And they can see availability ahead of time too - no hunting for that data, no stepping through the process to get a "sorry - we're full" message later on.

The diagram on the right, that looks a bit like a Christmas Tree in my test, is what us staff see when we're logged in; different colours are used to tell us exactly how many rooms are open each day at a glance - that TOO MUCH for our customers - it approached confusing if you don't know the page - but on our internal "happens page" where we can see the status at a glance - current, and future, it's invaluable.

I've taken the opportunity to make some other small "tweaks" too - inconsistent navigation menus are now consistent, and every page has a footer with a link to our small print and official address. A handful of pages have been retired (I won't tell you what they are, as I suspect you never knew they existed anyway!) and a new page added that tells both our business and leisure guests a little more about what there is to do in Melksham and the area. You can see that page [here].

Is it completed? A web site is never completed ... but it's "good to go". I want to add in a few more links, I want to get the pictures changing with the seasons ... but I'll let it settle for a few days first and watch how it works.