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Giving customers best value

Archive - Originally posted on "The Horse's Mouth" - 2005-03-02 07:27:47 - Graham Ellis

Have you ever felt "stung" by the cost of a phone call? The opening up of the telecoms market in the UK has lead to some fabulously good prices, but also many opportunities for people to offer expensive services - and it's often a case of "snooze and you loose".

In order to keep the cost of telephoning us at Well House Consultants as low as possible for our customers, we've added two new phone numbers - we can be reached within the UK on 0845 8382 404 (voice calls) and 0845 8382 405 (fax calls). These are designated as Lo-call numbers and intended to be similar in price to you making a local call even if you're at the other end of the country.

We've paid a setup fee for these numbers, but we don't pay any extra for calls you make to us using them; all we're doing is trimming the profits of the organisation that looks after the calls to our geographic number. No longer snoozing and letting you pay for it.