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Please Trouble me Archive I want people to trouble me! I am always learning! If you're a regular reader of this blog - or if this is your first time - why not say "Hi"? - just click on the image, and I look forward to hearing from you.
Some other articles G502 - Business Practice No cold sales calls please - but delighted to hear from others! Buffet review - taking the price into account Certification Snog, Marry, Avoid Cruising on the Mersey Ferry? Matching opening hours to when customers can come in and buy Will will smile? Keeping Business Local. But is that realistic? Cold call contacts - preference services and turning off spam sales approaches Honesty and a friendly welcome goes a long way A new monopoly on the ferry to Northern Ireland Customer Service - the boundary Cheap Country Hotel in Melksham, Wiltshire? The service that customers should receive Chancellor George Osborne inspires Perl Program Cost of Sales An excuse for making a sales call Melksham Town - asleep or awake? Certification Revisted - Lua Everyone is in the customer relations business How you are (re)presented at an exhibition Are we IITT (Institute of IT Training) members? Get it right ... if it goes wrong, it takes so much effort to sort out! Weeding out old phone numbers Commission Creep This article Alastair Darling helps make paperwork and confusion Volunteer v Employee - a skewed balance? (FSB) Ways to accept credit cards - or not! Early May - a short chance to regroup and improve Copyright and theft of images, bandwidth and members. What makes our courses special? Business to Business Networking - North and West Wilts / Melksham New Month, New Quarter, New Laws Google, wwmdirectory, Freshwater, ATP - new scam? Customer feedback - lifeblood of a business 0800 043 8225 - a new phone number for Well House An inspirational business talk from one of our prospective MPs Heavy duty hole punch Extended Credit request - train in June and be paid in September Speed Networking - a great evening and how we arranged it B-2-B Networking, 20th April. Useful for YOUR business? Writing terms and conditions for conferences and other events Selling by phone and Skype - our policy A commitment we won't be making Age discrimination law UNABLE TO ATTEND Staff Meeting Sales call Discounts and approved supplier lists Ruby course - oops - it's not happening Morning Post Not just a pretty face to answer the phone. Cancellations and penalties Being atypical is typical On line course booking - credit card protection Tell them three times Do the work and take the risk - a PHP contract to avoid Fair system for travel and accommodation expenses simplicity hides real size Sales - the alternative close A reminder that the customer is King Growing our systems Use of time Look after your staff and they'll look after you. AOL. Tips for the top Pink elephant and appreciation Skunk works Automatic service upgrades Certification schemes Trawling our site to prevent student copying Staff theft Fair and Simple A typical morning Five red flags Getting the right level of trainer Telephone systems Get the strategy worked out and the tactics just fall into place. Sales technique 90 to 10 or 80 to 20 rule G207 - Staff Happy Christmas from the Well House Manor team Who are we - Lisa, Graham, Gypsy and Billy Well House Staff Party Emergency First Aid Provision at Well House Manor - part of the service How not to call when job seeking ... Flying Colours! Our National Autograss Champion, from Melksham Exhilarating day! Well House Manor - a home from home for the business and leisure guest in Melksham A change to the Well House team - thank you and good luck, Chris Thank you - and Happy Christmas Positively reforming the system - could it be done? The Well House team - September 2010 Not so much software training - more hotel keeping! Declarations of interest - knowing where you stand with people Graham Ellis - Summary of Training Record Excellent staff make for excellent hotel Updating my public profile - Graham Ellis Why the Pony Tail? This article The Royal Mail Receipt Well House Manor appoints a General Manager A strong team broadens the professional coverage Behind the scenes Graham Ellis - an Introduction Meet the neighbours Both one team and two Welcome, Martin 4 weeks to go Woman screaming at me Trainer answers phone The training team that's looking out for you Who am I? Welcoming Leah Davies to our team Getting the right level of trainer A Thousand and four words What do you look for in your IT trainer?
I've just added a new page to our web site, and images like the one that's on the left of this article will appear soon on our course descriptions and other pages, soliciting questions about the courses ... and technical questions too. We're a customer service company - and we enjoy, and thrive, on providing what you're looking for - answers, courses, and hotel rooms. If you're a regular reader of this blog - or if this is your first time - why not say "Hi"? - just click on the image, and I look forward to hearing from you.