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Reception

Archive - Originally posted on "The Horse's Mouth" - 2008-09-01 18:02:39 - Graham Ellis

The slight young girl, perhaps aged about 17, was dressed in army fatigues. She waved her automatic rifle at me and ordered me to move away from my car. I did as ordered, without any hesitation. An hour or so later, I was in a prison building ...

I'm never quite sure what I'm going to find when I turn up to run a course.

The day above - at a US military base in Germany - sticks out, years after it happened, as the most memorable of all time. More usually, I'll arrive on site to a pre-informed reception, and a customer contact who's anxious to get me and all the equipment I have with me in, and set up, for a course to start within the hour. With a pre-checked set of equipment, and reasonable access to the training room, that timing is plenty.

My German experience came flooding back to me this morning. A security guard who I've never met before at this customer site, a failure of the notification system that should have let him know that I would be arriving before any of the staff and he should let me in, and I found myself spending much of my setup hour sitting, sipping coffee and listening to stories from the security industry. Nice guy, just doing his job - and I've long since to take such things very laid back - as I said to him "I'm being paid for my day here, and it doesn't really make much difference to me if I spend an extra half an hour chatting with you, then run a slightly shorter training day".