Please tell us
Archive - Originally posted on "The Horse's Mouth" - 2004-12-01 09:39:28 - Graham EllisSo often, I have said "if you like what we provide, tell your friends, if you don't, please tell us". That's not my original line, but it's good practice. And it's heartfelt too ...
Recently, we released about 500 pages (out of 3000) of our training notes under an Open Training Notes license on a sister site of this one - www.training-notes.co.uk - and I've pointed a few of our client sites at them. I woke this morning to learn that on one of these sites, a couple of teething problems have been reported and circulated on an internal mailing list. Now that's fine by me - but I do wish that the person / people who feel that there were issues had felt comfortable enough to let us know so that we could fix it!
By contrast ...
I received an email on Monday and it said " The engineer in me can't hold back from telling you that you've mis-spelt 'facsimile' in the footer on the wellho site - hope you can recover from the shock." To the person who wrote to me to let me know - a public THANK YOU. It's fixed in the development site, and will trickle through onto the live site as pages are updated.