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Selling by phone and Skype - our policy

Archive - Originally posted on "The Horse's Mouth" - 2007-01-30 19:29:57 - Graham Ellis

Ever been "bugged" by sales calls ...as we enter the new business arena of being a hotel as well as a trtaining company, we're now being subjected to twice the number of these calls, and people are starting to sell via Skype too.

So ... for our staff ... and myself ... here's a policy statement:

It is company policy NOT to purchase supplies and services offered to us in unsolicited telephone calls, or sales contacts made via Skype. We find these cold call sales approaches to be disruptive to our work flow and ask that you contact us by post or personalised email if wish to sell to us.

I am tempted - VERY tempted - with some of the more persistant callers to suggest that we charge them for our time. Asking someone for his / her credit card details so we can put a five pound charge on their card is a wonderful way you get them off the phone ... when I remember to do it.